POLICIES

SHIPPING POLICY

Processing Time
All orders are processed within 1–3 business days. Please note that orders placed on weekends or holidays will begin processing the next business day.

Shipping Time
Once shipped, delivery typically takes 3–7 business days, depending on your location.

Order Confirmation & Tracking
You will receive a confirmation email/text once your order has been processed. A tracking number will be sent once your package has shipped.

Incorrect Address
Please double-check your shipping information before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages
Once your package has been shipped and is in the carrier’s possession, we are no longer responsible for lost, delayed, or stolen packages. Please contact the shipping carrier directly for assistance.

Marked Delivered but Not Received
If your tracking shows “delivered” but you have not received your package, you must contact the carrier to file a claim.

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 REFUND & RETURN POLICY

All Sales Are Final
Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges.

Order Changes/Cancellations
Orders cannot be canceled or modified once they have been placed.

Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery.

To review your claim, you must provide:
    •    Full name & order number
    •    Description of the issue
    •    Clear photos or videos of the product

If approved, we will offer a replacement or store credit at our discretion.

Shipping Damage Disclaimer
We carefully package all orders. However, we are not responsible for damage caused during shipping.